Important Results: Which results do/don't customers need assistance in achieving?
I would like to see the levels of achievement within each result/benefit (not the average level).
The tile could feature a 100% bar graph for each benefit (listed by importance) and group accounts into rating segments of Not Achieved, Moderate Achievement and Successful Achievement.
The tile would provide users an aggregate view of areas where customers are
A. Not seeing results (indicating a need for supportive content, targeted campaigns, additional training, etc.)
B. "Guaranteed" to achieve (indicating benefits to highlight as "standard")
It could also assist account managers in advising customers on the results their "peers" are typically seeing and facilitate focus groups.
Thank you for your suggestion! This is currently under review.