TruVoice Dashboard

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  1. Add a tile which identifies key accounts for marketing use (case studies, potential references, solution champion)

    I would like to be able to quickly identify key accounts for content creation based off the questions surrounding "results achieved" from our solution and their importance level.

    Account View: Indicates accounts where multiple benefits have been successfully (10-8 rating) achieved. Serves as a starting place for potential references, client interviews, etc (Data example: All 16 of our 10 ratings came from the same 5 accounts)

    2 votes
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      0 comments  ·  Customer Experience  ·  Flag idea as inappropriate…  ·  Admin →
      planned  ·  Melissa responded

      Thanks, Jessie! Our roadmap includes plans to support this. We’ll let you know when it is added to a release.

    • Add access to individual ratings on the Performance tile

      The current Performance tile gives access to average ratings. However, there are times when we need access to the individual ratings. For example, if the customers' average rating is 6.2 is that because all of the ratings were in the 6-7 range or were there one or two low scores that lowered the average. In this case we need to be able to identify the respondents that proved low score in order to determine why.

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        planned  ·  Melissa responded

        This is a planned enhancement, and we’ll let you know when it has been assigned to a release. Thanks!

      • Outcome Reasons Filtering

        Filter Outcome Reasons by driver/exclude pricing, etc...

        1 vote
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          0 comments  ·  Win Loss  ·  Flag idea as inappropriate…  ·  Admin →
        • Clip Feature for Analysis

          I would find it beneficial to have a clip/pin/flag feature where I could collect information from across the platform into single view. I am often looking for specific trends or topics and would love to pull in snapshots of tiles, analyst insights, and respondent answers side-by-side.
          Example: I'm building a campaign around a particular benefit of a product. I would like to be able to flag all related customer quotes, analyst insights, and related graphs (form tiles) so I can view them together and not hop around or have multiple tabs. Kind of like a pintrest board for my data.

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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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