TruVoice Dashboard

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  1. Add a tile which identifies key accounts for marketing use (case studies, potential references, solution champion)

    I would like to be able to quickly identify key accounts for content creation based off the questions surrounding "results achieved" from our solution and their importance level.

    Account View: Indicates accounts where multiple benefits have been successfully (10-8 rating) achieved. Serves as a starting place for potential references, client interviews, etc (Data example: All 16 of our 10 ratings came from the same 5 accounts)

    2 votes
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      0 comments  ·  Customer Experience  ·  Flag idea as inappropriate…  ·  Admin →
    • Add access to individual ratings on the Performance tile

      The current Performance tile gives access to average ratings. However, there are times when we need access to the individual ratings. For example, if the customers' average rating is 6.2 is that because all of the ratings were in the 6-7 range or were there one or two low scores that lowered the average. In this case we need to be able to identify the respondents that proved low score in order to determine why.

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        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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