TruVoice Dashboard

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  1. Anonymous feature for Dashboard

    Some clients, particularly in the IT industry, want their win loss interviews to be made anonymous so that respondents' names do not appear. To make the process of facilitating this request less manual, could a function be added that hides buyer names (and also separately, their titles) from the Client-Facing interview? Then we can retain the respondent's name internally for our purposes at PI, but the client contact and client users will never see it in the interview headers, tiles, and lists.

    3 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Important Results: Which results do/don't customers need assistance in achieving?

      I would like to see the levels of achievement within each result/benefit (not the average level).

      The tile could feature a 100% bar graph for each benefit (listed by importance) and group accounts into rating segments of Not Achieved, Moderate Achievement and Successful Achievement.

      The tile would provide users an aggregate view of areas where customers are

      A. Not seeing results (indicating a need for supportive content, targeted campaigns, additional training, etc.)

      B. "Guaranteed" to achieve (indicating benefits to highlight as "standard")

      It could also assist account managers in advising customers on the results their "peers" are typically seeing and…

      2 votes
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        0 comments  ·  Customer Experience  ·  Flag idea as inappropriate…  ·  Admin →
      • Word cloud

        Analytics capabilities should include a word cloud of common phrases across surveys.

        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Create a tool that shows trigger events or what prompts my buyers to go to bid

          I’d really like to understand why my buyers are going out to bid. It would be helpful if I could see reasons for evaluation compared to deal outcome.

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            0 comments  ·  Win Loss  ·  Flag idea as inappropriate…  ·  Admin →
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